Privacy Policy

Legal notice

This Shipping Policy governs the conditions under which we deliver products purchased through our website. By making a purchase, the customer accepts and is bound by the provisions set forth herein.

Processing time

All orders are processed within 1 to 3 business days after payment confirmation.
During periods of high demand (such as holidays or special promotions), processing times may be extended, but we will always notify you of any delays.

We ship nationally and internationally using reliable courier services.
Estimated delivery times are:
2 to 5 business days for domestic shipments.
7 to 15 business days for international shipments.
These times are approximate and may vary depending on the customer's location and the courier company.

Shipping costs

Shipping costs are calculated at checkout and displayed before finalizing the payment.
On special occasions, we may offer free shipping under specific conditions (for example, purchases over a certain amount).
Returns for Shipping Issues
If the order arrives damaged or incomplete, the customer must notify us within 24 hours of receipt.
We will review the case and, if valid, we will reship the product or refund the corresponding amount.
Delivery Responsibility
We are committed to delivering the product to the address provided by the customer at the time of purchase.
We are not responsible for delays caused by external causes, such as strikes, natural disasters, or errors by the courier company.
It is the customer's responsibility to ensure that the address provided is correct and complete.